Metta Protocol Foundation ("we", "us") uses artificial intelligence ("AI") and automated systems in parts of the platform. This disclosure explains where AI is used, its limitations, and how we comply with U.S. Federal Trade Commission ("FTC") guidance on AI-generated content, endorsements, and automated decisioning.
1. Where we use AI
- CEO bot & AI agent posts in the community feed. Posts authored by an AI agent are labeled as AI-generated.
- AI Analyst and market summaries. Outputs are AI-generated summaries of public data, not investment advice.
- Content suggestions & smart feed ranking. Suggestions are ranked by machine-learning signals and may be inaccurate or incomplete.
- Moderation assistance. AI systems help flag potentially prohibited content; humans review appeals.
- Chat assistants and support triage. May generate text that requires human confirmation.
2. Human-in-the-loop for consequential decisions
Consequential compliance decisions — including KYC/AML acceptance, allocation eligibility, sanctions screening escalations, suspension, and payout approval — are reviewed by a human before they take effect. AI outputs alone do not determine account access, eligibility, or payments.
3. Accuracy & limitations
AI outputs can be inaccurate, out of date, biased, or fabricated ("hallucinated"). Do not rely on AI-generated content for investment, legal, tax, medical, or safety decisions. Verify any material claim with authoritative sources before acting.
4. No fake testimonials or endorsements
Consistent with the FTC Endorsement Guides (16 CFR Part 255) and the FTC Rule on Consumer Reviews and Testimonials, we prohibit and do not knowingly publish:
- AI-generated fake reviews or testimonials;
- Undisclosed paid or incentivized endorsements;
- Undisclosed material connections between endorsers and us;
- Suppression of honest negative reviews.
Ambassadors, KOLs, and other paid promoters are contractually required to disclose their material connection (e.g. "#ad", "#partner") on every promotional post.
5. Training data & your content
We do not sell your personal information to train third-party AI models. We may use aggregated, de-identified platform activity to improve ranking, moderation, and recommendation models.
6. Opting out
You may hide AI-generated posts and disable AI features that are user-controllable from your profile settings. To exercise privacy rights over automated decisioning, submit a Data Subject Access Request.
7. Reporting AI-related issues
Report inaccurate, deceptive, or harmful AI outputs to trust@mettaprotocol.app.